Help & FAQs

We have created our Website to be as user friendly as possible if however you are still having problems you can download our How to Guide or you can contact our Customer Service team by email on info@auroraworld.co.uk or by phone on +44 (0)1256 374 260. 

Q. I am not yet a customer but would like an account. How do I open an account?

Answer: Please contact us via 'Apply for an account' at the bottom of our home page. 

Q. I am a consumer, where can I buy you products?

Answer: Most of our items are for sales on Amazon. You can also click here or use the shop button on our menu which will direct you to our retail store.